Healthwatch Round Up Thursday 11 July 2024
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Welcome to this week's Healthwatch Stockport Information Round-up (IRU).
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We Need Your Feedback: Let's Talk Continence
Do you use or need continence care? Or, do you look after someone who does? Share your experiences to help improve local care. The closing date is Sunday 14 July.
Good continence care is vital in keeping people independent and well in our communities. Your feedback will help us to better understand whether you’re receiving the care you need. (accessing services or the products you need or barriers when it comes to seeking treatment).
Talk to us on 0161 974 0753 (10am – 2.30pm, Monday to Friday - we're a small team so may not be able to answer straight away, but leave a message and we'll get back to you asap)
All information will be kept confidential and recorded anonymously as a report later in the year.
Volunteer for Healthwatch Stockport's Reading Panel
Ever read health and social care information and not quite understood the messaging or terminology? Currently we have 20 Reading Panel members who voluntarily review materials (posters, leaflets, letters etc) from local services adhoc to ensure they’re people friendly and jargon free. Would you like to volunteer?
Making it Real Conference: Limited Places!
We're our counting down to our ‘Making it Real’ Conference on 31 July (12 - 3.30pm) at Stockport's Masonic Guildhall. If you haven't yet reserved your seat, please book asap to avoid disappointment.
Attendees will have the opportunity to hear the results of our research into people's experiences of adult social care in Stockport. There'll be a focus Making it Real Board and how our local community is working together to shape the future of social care.
Following our last Healthwatch Network Event in February, we’ll share our work priorities for 2024-2025 (what we’ll be focusing on) in response to what you told us. You said, we’re doing! Our event is open to all.
Book with the Healthwatch Stockport team:
info@healthwatchstockport.co.uk (subject header: Making it Real Conference)
Please let us know your dietary and /or special access requirements when you book.
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Please use the attached poster to print and/or share with your networks.
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ADHD Service Review Across Greater Manchester
Greater Manchester Integrated Care Partnership are reviewing adult ADHD services across Greater Manchester.
Services supporting adults through diagnosis for ADHD have long waiting lists, of approximately 15,000 people. This means that an adult who is referred now could wait over 7 years for a diagnosis. Since 2019, the number of referrals into adult ADHD services have increased 500%, this means on average these services receive 1,500 referrals a month.
To find out about future opportunities in ADHD services, email gmhscp.engagement@nhs.net
Stockport Talking Therapies For Carers
Details from Amelia Bradley, Stockport
Stockport's Pennine Care Talking Therapies are working in partnership with Stockport Mind's Carers' Support Service to run Wellbeing Workshops focusing on Cognitive Behavioural Therapy techniques. Workshops will take place in July and August 2024.
What are the Workshops about?
These free Cognitive Behaviour Therapy (CBT) workshops are for adult unpaid Carers experiencing symptoms of low mood or anxiety. The topics/ techniques covered include:
- Understanding the vicious cycle of low mood & anxiety.
- Relaxation and Mindfulness
- How to challenge negative thoughts.
- Communication and how to improve relationships
When & where?
24 and 31 July, 10am- 11:30am
Sky, 4th Floor boardroom, 2 Lawrence Street, Stockport, SK1 1DL
How to book:
0161 475 6229
Stockport Mind Carers Support Service
Pure Innovations Talking Therapy Service
Details from Lizzie Austin, Pure Innovations
Pure innovations are working in partnership with Stockport Progress and Recovery Centre, Your Support and Pennine Care NHS Foundation Trust to offer their Talking Therapies service to adults registered with a GP in Stockport or Manchester.
The service supports better understanding and helps to improve mental health and wellbeing.
Their Psychological Wellbeing Practitioners at Talking Therapy Services deliver low-Intensity cognitive behavioural therapy (LICBT), an approach recommended for mild-moderate common mental health difficulties (e.g. anxiety or depression) with an emphasis on guided self-help.
IAPTteam@pureinnovations.co.uk
Get Involved in Mastercall’s Patient Forums
Details from Kay Carter, Mastercall
Mastercall is a multi-award-winning Social Enterprise organisation, providing a range of ‘out of hospital’ healthcare services across the Northwest of England & Nationwide.
A big part of their remit is to gain feedback from patients as well their employees to ensure they continue to improve their services. They do this via surveys and feedback forms as well as patient forums - held in person at their Head Quarters in Hazel Grove, or online.
Survey - please share your feedback on the service
Next Patient Forum - Monday 22 July, 12pm -1pm.
The forum will be chaired by a member of Mastercall's ‘My People’s Experience Committee.’ Mastercall will provide a general overview of the organisation and how complaints are managed
You'll be encouraged to share your experiences, views, thoughts and ideas on how they can improve on what they're already doing. A follow up ‘You Said, We Did’ is shared with the patients who attended each forum.
To join this or a future forum, email qands.mastercall@nhs.net
Funding: Dementia Healthcare Inequalities Initiative fund
Details from Amal Morsi, Dementia United & NHS Greater Manchester
The Dementia Healthcare Inequalities Initiative fund opened this week. Below are the relevant links and an outline of the timeline and eligibility criteria for applications.
Dementia Healthcare Inequalities Initiative (nihr.ac.uk) and Alzheimers-Society-applicant-guidance-health-inequalities-initiative-2024.pdf
Inequalities-in-Dementia-OHE-AS-Report-v8.pdf
Expression of Interest: Before a full application, submit an Expression of Interest via to grantsenquiries@alzheimers.org.uk
Watch the webinar: 12 July
Expressions of Interest close: 6 September
Reminder: Become a Stockport Foundation Trust Governor
Details from Stockport Foundation Trust
Stockport Foundation Trust (SFT) are looking for people from all walks of life and are keen that our Council of Governors reflects the diversity of our communities. As part of the Council of Governors, you'd play an important role in the Trust, seeking assurance from the Board of Directors and helping to shape the Trust’s future priorities and plans. Training and support to help you carry out your role is available.
SFT are holding elections in the following public constituencies for a 2 or 3-year term of office: Tame Valley & Werneth (4 seats), High Peak & Dales (3 seats), Outer Region (1 seat)
Nominations will close at 5pm, 1 August.
How to apply:
To be a governor you must be a member of the Trust.
To find out more about the elections, the role of a Governor or to complete a nomination form online:
www.cesvotes.com/stockport2024
0161 419 5164/5166
If you'd like a hard copy nomination form, contact the Returning Officer, Abi Walcott-Daniel, as follows:
020 8889 9203
ftnominationenquiries@cesvotes.com
Civica Election Services, 33 Clarendon Road, London N8 0NW
Service Overview: Nightstop
Details from Nightstop GM
Nightstop GM & Cheshire East provides emergency overnight accommodation for people aged 16 to 25 years old, who are at risk of being homeless and have nowhere to stay. Nightstop guests are placed in the homes of trained and vetted volunteer hosts, who provide a safe and secure place for the guest to stay that evening. If you have a spare room and would like to have a positive impact on a young person's life, whilst being supported by Depaul UK, contact:
07966396129/0797151728
nightstop.gm@depaulcharity.org.uk
Hosts are paid £15 per night out of pocket expenses.
Diabetic Eye Screening Patient Portal
Karen Tildesley, Greater Manchester South - Diabetic Eye Screening Programme
Their Patient Portal is now live offering all people living with diabetes (aged 12+) the opportunity to use the portal to arrange/ rearrange/ cancel appointments. You can manage the location of your appointments, how you're contacted and see your results/images once graded.
Access more details and the portal
Access the portal using your NHS app logins. Not signed up? Visit: www.nhsapp.service.nhs.uk/login For anyone unable to access the app and portal, you can still contact our bookings team:
0161 464 3000
enquiries.gmsouthdesp@nhs.net.
If you require BSL interpreters, contact them before your appointment. We also provide a free telephone translation service at appointments for anyone whose first language isn't English.
British Red Cross High Intensity Use Service
The British Red Cross have produced a leaflet/flyer to raise awareness of the High Intensity Use (HIU) Service, Stockport. This is a non-clinical service that works with people to understand the reasons behind repeat visits to A&E and provides personalised support.
Who they support:
People who've attended Stepping Hill Hospital A&E department 5 times or more in the last 12 months. Who:
- have unmet social needs, and/or
- are experiencing health inequalities,and/or
- are experiencing barriers to access
or engagement.
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Krazy Races Soapbox Derby is Back!!
The free to attend Soap-box Derby returns on Sunday 28 July. You and your family can watch Krazy karts, made up of local groups and businesses whiz round Stockport Town Centre. Expect great local food, entertainment and more. Have you got what it takes to race?
Stockport Family Hubs Marketplace Events
Details from Fiona Berry, Stockport Family Hubs and Ellie Unwin, Pure Innovations
The team will also be holding a marketplace event which will be far more focused towards parents/families.
Thursday 8 August, 10am – 12pm
Life Leisure Cheadle:
The launch will be about promoting the Family Hubs and other services available and link families into the support they need. There will also be some fun activities planned. More details will follow.
Further Events & Community Activities across the Borough
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Job Opportunity: MadLab
Details from Rachael Turner, MadLab
MadLab are looking for a new part-time Tech Tutor to join their growing team. Is this you?
Working alongside MadLab's Head of Learning, you'll be responsible for teaching tech employability skills to a diverse cohort of young people as part of MadLab's new Lottery-funded programme.
They're looking for someone who wants to make meaningful impact on young people's lives, with a real passion for delivering workshops and training.
If you have any questions, or would like to arrange a pre-application chat, email rachael@madlab.org.uk.
Further Training Courses Coming Up
Details from Chris Hughes, Stockport Homes
There are a variety of training course available from Skills For Life (SFL). Please see the attachments below:
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Starting Point Bulletin
Digital Champion Update - 8th July 2024 - Digital Champion Training & Wellbeing Special (mailchi.mp)
Stockport Council Review
Greater Manchester Integrated Care
Integrated Care Partnership Update: 5 July 2024 (govdelivery.com)
GM Equality Alliance Bulletin
GM Equality Alliance Bulletin, Issue no 92, July 2024 (gmcvo.org.uk)
GMCVO Bulletin
Information and Signposting
For up to date health and social care information, signposting and guidance call Healthwatch Stockport on
0161 974 0753 10am - 2pm or email info@healthwatchstockport.co.uk
Visit our Information and Signposting directory
Do you have a health or social care experience you want to share – how did your last appointment with your GP or dentist go? Are you happy or frustrated with the service you received – let us know so we can work with local services to influence better commissioners and better outcomes for you and your family.