How should social care support you?
People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to new guidelines.
COVID-19: What you need to know when visiting a care home
Take a look at what the guidance around visiting your loved ones in care homes means in practice.
Which COVID-19 test is right for you?
Not all COVID tests are the same so it’s important to get the right one. Find out where to go to get tested, which test is most suitable for you, and what to do if you get a positive COVID-19 test result.
COVID-19 vaccine: what you need to know
Take a look about what you need to know about the COVID-19 vaccination programme including how you will know when it's your turn, where to go, and why it's important.
Coronavirus: What does shielding mean?
Find out more about shielding, who it applies to, and what to do if you're a shielder.
NHS 111: How do I book a timeslot at A&E?
The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be seen in A&E. Find out what this means for you and your loved ones.
Looking after someone? Know your rights
Since the COVID-19 pandemic, it's been estimated that across the UK there are 13.5 million unpaid carers. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.
How to communicate better with people with hearing loss
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.
Getting the most out of the virtual health and care experience
Working with National Voices and Traverse we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
What you need to know when visiting a care home (new guidance for COVID-19)
Take a look at what the guidance around visiting your loved ones in care homes means in practice.
What can you expect when you’re discharged from hospital?
The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.
How to get an NHS dentist appointment during COVID-19
Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here’s some information on how to access an NHS dentist during the pandemic.