News and reports

People seeking help with drug and alcohol addiction need individualised care to stand the best chance of a sustained recovery. Read our latest insight report.

Today is World Hearing Day - we’re raising awareness of our research into local NHS Hearing services, supporting residents and tagging in some amazing organisations who are available for extra advice and information.

Smokers and vape users can struggle to access stop-smoking services and education. Their feedback reveals poor promotion, long waits, and inflexible support and outlines steps that could help more people kick the habit.  

With NHS data showing that over 12 million people have been vaccinated since last October, we look at what patients think about the experience.

In the UK, approximately 1.5 million people have a learning disability. Many people with learning disabilities find it difficult to learn, develop new skills, understand information and interact with other people. Therefore, accessing the support they need to live as independently as possible is crucial.

The NHS offers support for people on low incomes to help with care costs. We look at how easy it is to access this help and how it can be improved.

Communities across England have made it clear that NHS dentistry needs to be fixed – so it’s affordable and accessible. Read more about Healthwatch England's evidence and what changes we’re calling for the NHS and Government to make.

Do you use or need continence care (services and products)? Or, do you look after someone who does? Share your experiences to help improve local care.

The review of the NHS Constitution is a unique opportunity to transform the Constitution into a meaningful contract between government, services, professionals and the public. We'd like it to become the NHS Patient Promise.

From booking appointments to learning test results, healthcare is going digital. But what do patients think about digital healthcare? And where are there opportunities to improve?

William Pett, our Head of Policy, Public Affairs and Research reports that people welcome the launch of Pharmacy First. To harness the potential of community pharmacies, healthcare leaders need to address access barriers.

Rising costs, closures and supply shortages are among the challenges for people who rely on pharmacy services.